Technical Support Level 3 (smart hands + engineer)

Our Smart Hands + (Level 3) Engineer would give you the ultimate experience supporting any onsite activities with the most complex project and excellent analytical capabilities. Fault finding and resolution are at the core of the L3 Engineer. You will receive senior advice and problem-resolution proposals.

Next to a senior leading role on projects and mission-critical networks, the Smart Hands + L3 Engineers support the following additional items:

L3 SMART HANDS + ENGINEER ADDITIONAL OFFERINGS:

  • Long Haul Optical Time Domain Reflectometer testing(OTDR)
  • Communication Media Analyzer testing (CMA4000)
  • Fiber troubleshooting (advanced)
  • CD/PMD
  • Y.1564 tests
  • Fiber Fusion Splicing
  • Power load measurements
  • EtherSAM tests
  • RFC & BER testing 1/10/100/400g (advanced)
  • Fault diagnosis
  • Test & Turn Up
  • Performing Commands (Windows CMD) – advanced
  • CWDM Optical Spectrum Analyzer testing
  • Providing training and workshops on relevant technologies
  • Understanding of WDM (advanced)

L3 SMART HANDS + ENGINEER CAN ADDITIONALLY HELP YOU WITH:

  • Multiple stakeholder’s communication and management
  • The leading role on complex projects and maintenance
  • Leading on-site PM role
  • Configuration switches and routers
  • Commissioning and decommissioning various vendor equipment
  • Lead multiple location network rollouts and upgrades

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    For more questions and inquiries send us an email sales@telesolgroup.com