Cookie policy

At TeleSol Group, customer relations come first. In order to serve you better, and on a more personal basis, this website from TeleSol Group uses cookies.

What are cookies?

Cookies are small data files that are stored on your computer, tablet or mobile phone when you use our website. The next time you visit our website, cookies will ensure that your device is recognized. They collect information necessary to make the best use of a website. Cookies are not harmful; they are not computer programs and cannot be used to distribute computer viruses.

The use of cookies at TeleSol Group

The information we receive from cookies is used for the following purposes:

  • to be able to inform you about our services in a better and more personal way;
  • to research analysis;
  • to improve the website;
  • for safety purposes;
  • to manage our relationship with you as a customer.

Functional cookies

Functional cookies are necessary to use the primary functions of the website. For example, to memorize language settings, but also to prevent the website from being overloaded. These cookies are always used and are necessary for the operation of the website. The information collected by these cookies is not used for marketing purposes. In addition, we use functional cookies to detect website abuse, and for services, such as for example, registering a number of consecutive failed log-in attempts. We do not need to request permission to place and read these cookies.

Analytical / Statistical cookies

We use analytical cookies with which we anonymously collect and report data with the aim of better understanding visitors on our website. We use this information to improve our website.

This information will not be used to create personal profiles. We do not need to request permission to place and read these cookies.

TeleSol Group uses Google Analytics and Hotjar to collect visitor statistics to further improve the site. A data editing agreement with Google has been concluded for this. Data exchange with other Google services is disabled and IP addresses are anonymised. If you prefer to block the Analytics script completely, you can download an opt-out plug-in for Google Analytics here: Downloadpagina voor de Google Analytics Opt-out Browser Add-on. With this plug-in, your visit will no longer be registered in the statistics of all websites using Google Analytics.

Marketing / tracking cookies

Tracking cookies on determine the surfing behaviour of a visitor. TeleSol Group uses this information to display personalized content through ad networks such as AdWords, Facebook and LinkedIn by means of re-marketing campaigns. Tracking cookies are necessary to perform re-marketing campaigns. The purpose of collecting this information is:

  • to display relevant personalized ads or offers through various sorts of media (such as e-mail, social media and banners) based on your visit and click behaviour on in order to show more relevant content;
  • to limit the number of times each ad is shown (frequency cap);
  • to measure the effectiveness of an ad campaign;

We must ask you for permission for the use of marketing / tracking cookies. If you do not give permission for these cookies, the cookies will not be placed on your device.

Click here for a complete list of cookies that are used by TeleSol Group.

Cookie settings for TeleSol Group

You can set your cookies in the designated cookie control centre. You can open this by clicking ‘configure cookies’ below. This is where you can adjust the cookie settings.

Configure cookies

Social Cookies

Social Media Cookies make it possible for the visitor to share the content of with third parties via social media such as Facebook, Google Plus, Twitter and LinkedIn. We do nothing ourselves with this and IP addresses cannot be identified.

We refer you to the disclaimers of the social media parties of the cookies which they place, and the data which they collect with them. These disclaimers can be changed regularly. TeleSol Group has no influence on this.

We must ask you for permission for the use of social cookies. If you do not give permission for these cookies, the cookies will not be placed on your device.

Customizing and deleting cookies

You can change your cookie settings at any time by clicking on “configure cookies” in the cookie policy. In addition, you as a user can choose to configure your internet browser in such a way that non-functional cookies will be refused. You can also refuse marketing-cookies only. The link below will take you directly to the user manual of your internet browser.

If you choose to refuse cookies, you can still continue to browse You should then take into account that some parts of the website may not function optimally.

You have the right to request access to, and correction or deletion of, your data. See our contact page for this. To prevent abuse, we can adequately ask you to identify yourself. When requesting access to personal data linked to a cookie, we ask you to attach a copy of the cookie in question.