TeleSol Group offers 24/7 high-level network monitoring capabilities as a single point of contact for all your global demands. Our Network Operations Center (NOC) is located in a centralized area where IT teams can continuously monitor the performance and health of a network. The NOC is the first line of defense against network disruptions and failures.
Our operators also manage a large group of Engineers, carefully selected to perform the field maintenance tasks, emergency services assignments, or on-site technical support in the field. The NOC operators manage the field techs where needed and follow up on communication, arrival, departure, and detailed reporting.
The reporting will give you an in-depth analysis of the performance of the different stakeholders and KPIs.