Support 24/7 in any place
We provide companies with Smart Hands services in Kigali to solve a variety of emergency and routine technical issues. Our technicians are knowledgeable and proficient with all elements of hosting and maintenance to help keep your equipment secure and working smoothly, whether it is the configuration of the firewall, network installations, automated maintenance, or fixing errors. Our specialized employees are available 24 hours a day, 7 days a week to ensure availability. Even holidays are not exempt. All Smart Hands services are provided by TeleSol Group technicians who have been trained on additional education as technology advances.
A specialized team
We offer Smart Hands service of a high quality to a wide range of companies, including international network service providers, financial institutions, media service providers, cloud service providers and major IT equipment suppliers. We employ a team of specialized employees who provide data center support on all major internet exchanges. Our team has a wide range of competencies and skills. TeleSol Group helps solve hardware problems up to design configuration. We guarantee a high level of professionalism during both large and small-scale projects.
We are proud to announce that we have passed an in-depth set of assessments to achieve the honour of ISO-9001:2015 certification for our quality management system and ISO-27001:2013 information security management system. Achieving these certifications means a lot to us. It proves that we use standards of a high quality and remain a well secured company. We are constantly looking for improvements and discover better solutions for your company. Quality and KPI-driven service delivery remain our top priority and we are proud to say that we have performed well in both areas. This is reflected in our repeat business and high customer satisfaction ratings.
Discover our Smart Hands service
Our team is ready to support technical issues on a wide range of networks and equipment, including Smart Hands service. Our team of experts can anticipate fast to issues within any company. We offer a wide range of Smart Hands solutions. Are you looking for Smart Hands service for your company in Kigali? Please get in touch with us!