A helping hand when you need it
We offer Remote Hands services in Addis Ababa to tackle a variety of emergency and routine technical issues. This way, you can focus on other critical elements of your business by partially outsourcing the installation, operation, and management of deployment to our skilled technicians.
We will be there for you
Tasks such as server reboots, power cycling, audits, hardware and software replacement, and installation are challenging to execute when your IT staff is not located near your facility. Our Remote Hands service handles these tasks for you. You do not need to worry about incidents that occur during the night, on weekends, and on your vacation anymore. Our Global Support Desk will support any requests, 24/7 365.
About TeleSol Group
TeleSol Group is a service-orientated company that offers a commitment to maintaining your telecommunication equipment as if they were our own. We are managing the network for various major telecommunication companies vendors independent. Our engineers are experts in setting up remote data center servers, accepting shipments, and maintaining equipment according to your instructions. Our primary target is to put energy into work on common goals making successes. Capable of designing new and rapidly internalizing existing business strategic goals.
We are proud to announce that we have passed an in-depth set of assessments to achieve the honor of ISO-9001:2015 certification for our quality management system and ISO-27001:2013 information security management system. This is an important milestone for us. This certification proves our strict quality standards and commitment to continuous improvement of our business processes. Quality and KPI-driven service delivery remain our top priority, and we are proud to say that we have performed well in both areas. This is reflected in our repeated business and high customer satisfaction ratings.
Discover our Remote Hands service
Our team is ready to support technical issues on a wide range of networks and equipment, including Remote Hands service. We own the ability to anticipate fast in socially different composed and politically influenced environments. Are you looking for Remote Hands service for your company in Addis Ababa? Please get in touch with us!