Technical Support

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TeleSol Group provides quality on-site technical support to a wide range of businesses, including international network service providers, financial institutions, media service providers, cloud service providers, and major IT equipment vendors. TeleSol Group employs a team of technicians that provide datacentre support in all major internet exchanges. Our team boasts a wide array of skill sets, ranging from hardware troubleshooting to devise configuration. Either working as a team on larger projects or independently, our technicians maintain the high level of professionalism expected by our clients. Our team is ready to support technical issues on a wide range of networks and equipment, including but not constrained to:

Subsea landing stations
Specialised subsea optical support.
International fiber optic networks
Specialised fiber optical network support.
Remote amplifier sites
Optical amplifier support.
Metro Networks
Every component of a metro network is supported.
Customer premises equipment
Service provider equipment supported at the customer site.
Equipment vendors: