TeleSol Group is proud to announce that we have passed an in-depth set of assessments to achieve the honor of ISO-9001:2015 certification for our quality management system and ISO-27001:2013 information security management system.
This is an important milestone for TeleSol Group. This certification demonstrates our rigorous quality standards and commitment to improving our business processes continuously. Quality and KPI-driven service delivery remain our highest priority, and we are proud to say that we excel at both. This is reflected in our repeat business and high customer satisfaction ratings.
The ISO certification illustrates TeleSol Group's commitment to quality, service, and continuous improvement. The expectation is for top management to provide leadership, focus, and measurement with a customer-centric approach. The new ISO certification enables TeleSol Group to deliver at the highest levels of quality and efficiency. The certification will be an essential ingredient in our constant pursuit to deliver innovative, high-quality, and customer-focused products and services.